FAQs

​Our Frequently Asked Questions
1. After my carpets are cleaned, what is the normal dry time?
For most cases, if there is ventilation in the room or it’s a warm day outside, drying time will be anywhere from 4-6 hours. The other factors that will be considered are: age and condition of the carpet, type of carpet, initial amount of soil in the carpet, and whether or not we re-applied our carpet protector solution.


2. Can we remove all stains and odors?
We both know that there are those permanent stains that will never be removed, these can be identified by your carpet cleaning professional once the initial estimate has been completed. For instance, some pet urine stains, any type of artificially colored stains and many others are sometimes difficult to remove, however they can be lightened. We will do our professional-best to remove all stains and odors.


3. Why is steam cleaning better for your carpets?
Well, most importantly, it is the ONLY cleaning process recommended by all carpet manufacturers. Your carpets must be professionally steam cleaned at regular intervals to maintain the manufacturer’s warranty, which is important for you to do. Steam cleaning process will remove surface stains and also deep clean down into the carpet fibers where all the unhealthy bacteria and other stains will linger.


4. How much better will a professional clean my carpets than doing it myself?
Bottom line is the experience, equipment, and the appropriate cleaning solutions are all big factors when it comes to cleaning all types of carpet. Today, there is no consumer level machine available that will give you the type of cleaning power you need to achieve the results of a true professional carpet cleaning. Take for instance, the cost of equipment rental, or purchasing the equipment, all the cleaning solutions, and the time it would take to do the job yourself, those aspects alone are worth hiring us. ,